Our technicians and trainers are certified experts on the products and services we offer so you can be confident your business or organization is always productive. We are committed to every client receiving:
- Request for printer service confirmed via phone within one hour
- Three-hour copier repair service response
- Automated meter reading options
- 24-hour online customer portal
- Local printer & copier service dispatching & live customer service agents
- Remote diagnostics and problem resolution through our Support Help Desk
- Installation and testing of purchased system upgrades & software
- Telephone support for printing/scanning issues
- Scanner folder setup & address support
- Changes to/Upgrades of IP address and gateway
- Installation of firmware updates for connected products
JR Copier of Minnesota
- Printer service teams focus on color, office, and production devices specific to manufacturers, with technicians specializing according to brand and model.
- All copier service technicians are network trained, ensuring your machines are installed and connected in one visit and any copier or printer service call network issues can be identified or resolved.
- Service vehicles are stocked daily with a full inventory of parts to increase completions of copier and printer repairs on our first visit.
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